Our guarantees
We strive every day to offer you the best service and the best products possible.
Put us to the test without fear, we will show you our commitment which is articulated on four crucial points, created to guarantee you a unique experience and products.
2 year guarantee
In the event of problems not attributable to negligence or misuse by the customer, the same benefits from Idi Studio’s legal guarantee lasting 24 months.
To activate the guarantee, the customer returns the product at his own expense, attaching the tax document.
Insured payment
Payment methods: by credit card, PayPal, Stripe, bank transfer or Klarna (deferred payment).
Delivery time
Our furniture is in stock. Delivery will be by courier within 20 days following the order confirmation.
Return within 14 days
The customer has the right to withdraw from the contract, without any penalty, no later than fourteen working days from receipt of the product.
The substantial integrity of the product to be returned is an essential condition for exercising the right of withdrawal.
The customer must ship the product properly packaged and packaged.
The costs of returning the product are charged to the customer.
